Deposit
Choose token to deposit
Choose a network
Confirm deposit details
To ensure your uninterrupted access to DMINX services, please complete your identity verification before your trading. For further assistance, please email us at support@coinmarket.com. Following are required:
- ID Document/Driving Licence/Passport
- Facial Recognition
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Deposit Guide
Depositing crypto is a 4-step process. The asset moves from your source wallet (exchange or self-custody) to your DMINX deposit address over the blockchain network you select. Follow the steps below and you'll be done in minutes.
Pick the asset you'll deposit (e.g. USDT) and the chain you'll use (e.g. TRC20, ERC20). Network on both sides must match.
DMINX generates a unique deposit address. Copy it — never type it manually.
On your source exchange / wallet, paste the address, pick the same network, and submit.
The network confirms the transaction. Funds are credited automatically once required confirmations are reached.
If this is your first time depositing or you're using a new network, send a small test amount first (e.g. 5 USDT). Once it arrives, send the rest.
Transfer from Binance to DMINX.
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Open Binance.
Log in → top right Wallet → Spot Wallet (or Funding, depending on where your assets are).
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Click "Withdraw" on the asset you want to send.
Search the asset (e.g. USDT) and click the Withdraw button on the right of its row.
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Paste your DMINX deposit address.
Switch back to this page, copy the address from Section 3, paste it into Binance's Address field.
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Select the same network.
The address depends on the network. If DMINX shows Tron(TRC20), choose TRC20 on Binance — not BEP20, not ERC20. Mismatched network = lost funds.
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Enter amount and confirm.
Type the amount, review the fee Binance charges, click Withdraw, complete 2FA / email / SMS verification.
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Wait for confirmations.
Binance broadcasts the transaction. Once the chain confirms (see "Wait Time" tab), DMINX credits your account automatically.
Some assets (XRP, EOS, BNB on BEP2, etc.) require a Memo / Tag. If DMINX provides a tag, paste BOTH the address and the tag. Missing tag = your funds may be unrecoverable.
Transfer from OKX to DMINX.
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Open OKX.
Log in → top right person icon → Assets → Funding Account (or Trading Account).
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Click "Withdraw".
Find the asset, click Withdraw, choose On-chain withdrawal (not internal transfer).
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Paste DMINX's address.
OKX may show a warning if it doesn't recognize the address — that's normal for first-time addresses. Verify carefully then continue.
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Select the network.
OKX network names match DMINX's: Tron(TRC20), Ethereum(ERC20), Solana(SOL). Pick the same one shown on this page.
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Enter amount, complete verification, submit.
OKX requires 2FA + sometimes anti-phishing code confirmation. After submit, OKX may hold the order for a few minutes for security review.
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Wait for blockchain confirmation.
Same as any on-chain transfer — see the "Wait Time" tab for required confirmations per network.
If you have Withdrawal Whitelist enabled on OKX, add the DMINX address to your whitelist first. Most accounts have a 24-hour cool-down before a newly added address can be used.
Transfer from a self-custody wallet (MetaMask, Trust Wallet, Ledger, Trezor, etc.).
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Open your wallet.
Connect or unlock. Make sure you're on the correct network (e.g. Ethereum Mainnet, Tron, Solana).
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Click "Send" on the asset.
Pick the token you'll deposit. ERC20 tokens (USDT, USDC, etc.) require ETH for gas — make sure you have a small ETH balance.
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Paste the DMINX address.
Always use Copy + Paste. Never type manually. Many wallets show a checksum warning if the address is malformed — heed the warning.
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Enter amount + gas / network fee.
Leave a small buffer for gas (e.g. 0.005 ETH for ERC20). For TRC20, account energy / TRX is needed.
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Sign & broadcast.
Hardware wallets show the destination on the device — verify the first/last 6 chars match what's on this page before pressing Confirm.
Always verify the address on the device's own screen, not just the computer. Malware can swap the clipboard address — the hardware wallet display is the only source of truth.
A "confirmation" means one new block has been added on top of the block containing your transaction. The more confirmations, the harder it is to reverse the transaction — that's why exchanges require multiple.
| Network | Block time | Confirmations | Typical wait |
|---|---|---|---|
| Bitcoin (BTC) | ~10 min | 2 | 20–30 min |
| Ethereum (ERC20) | ~12 sec | 12 | 2–3 min |
| Tron (TRC20) | ~3 sec | 19 | ~1 min |
| BNB Chain (BEP20) | ~3 sec | 15 | ~1 min |
| Solana (SOL) | ~0.4 sec | 32 | 15–30 sec |
| Arbitrum One | ~0.25 sec | 20 | ~10 sec + L1 wait |
- Network congestion can extend wait times — during high traffic, ERC20 transfers can take 10+ minutes.
- Low gas fees → slower (your tx may sit in mempool). Use medium or fast gas if you're in a hurry.
- DMINX credits your balance automatically once the required confirmations are reached. You'll see it appear in Past Deposits below.
Crypto transactions are irreversible. Once the network confirms your transfer, it cannot be cancelled. Mistakes are sometimes recoverable, but often not — read carefully.
If the address is a valid format but belongs to someone else: the funds belong to that person. DMINX cannot recover them. Always copy + paste, never type manually.
If the address is malformed (invalid checksum), the source wallet usually rejects the transaction before broadcast — no funds lost.
Sent USDT on ERC20 to a TRC20 address (or vice versa) — funds may appear lost. Some cases are recoverable: if both networks are EVM-compatible (e.g. ETH ↔ BSC ↔ Arbitrum), the address format matches and the assets may sit at the same address on the wrong chain. Contact support with the TX hash within 7 days for a recovery attempt (recovery fee may apply).
Cross-family transfers (e.g. Tron → Ethereum address) are not recoverable.
For XRP, EOS, XLM, BNB(BEP2), etc., the Memo/Tag identifies your account on a shared address. If you forgot the tag, funds are pooled in the exchange's hot wallet — contact support with the TX hash within 7 days. Recovery is usually possible but slow (3–5 business days).
Example: you sent ETH to an ERC20-USDT-only address. Sometimes the address can hold both — in that case it's recoverable for a fee. Otherwise, funds are lost. Always double-check the asset matches what the destination expects.
If the transaction is on the block explorer but hasn't credited after 30 min (or 1 hour for slow networks), check the network's required confirmations (Wait Time tab). If confirmations are reached but balance hasn't updated within 6 hours, contact support with: TX hash, deposit address, source exchange, amount, asset, network.
If you need to request a recovery
- Gather the transaction hash (TX hash) from your source wallet / exchange.
- Note the source network, destination network, asset, and amount.
- Email support@coinmarket.com within 7 days of the transaction.
- Recovery, when possible, takes 5–15 business days and is subject to a recovery fee.
The blockchain is permissionless and irreversible. DMINX acts as a destination for incoming transfers — we do not control the source wallet, the source exchange, or the network itself.
- You are solely responsible for verifying the deposit address, network, asset, and amount before broadcasting any transaction. DMINX is not liable for losses caused by user error including (but not limited to) typos, wrong network selection, missing memo/tag, or wrong asset.
- Deposit addresses are unique to your account. Sharing your address with third parties is at your own risk; we cannot distinguish between deposits from yourself and deposits from others.
- Network upgrades, hard forks, and rare reorganizations may delay or invalidate transactions. DMINX follows industry-standard confirmation thresholds but cannot guarantee finality before those thresholds are reached.
- Recoverable mistakes (see "Mistakes" tab) are handled on a best-effort basis. Recovery success depends on the destination's custody arrangement and is not guaranteed. Recovery fees may apply.
- Deposits from sanctioned addresses, mixers, or sources flagged by our compliance system may be held, returned, or rejected in accordance with applicable regulations.
By depositing, you acknowledge that you have read and understood this guide.